Full-Service Law Firm solving complex challenges through bold thinking, precise execution, and shared purpose.

Full Service Law Firm | Michael Best & Friedrich LLP

Specializing in the Intersection of Business &amp; Government

Meet our team of trusted advisors, strategic thinkers, and community builders dedicated to client success.

Learn about our full-service legal and business solutions, designed to address complex challenges for leading organizations across industries.

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Discover how partnership, bold thinking, and precise execution drive results for clients nationwide.

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Professional portrait of Harriet A. Joubert-Vaklyes

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Harriet is an accomplished legal operations leader with more than a decade of experience driving innovation, efficiency, and data-driven strategy across global law firms and corporate legal departments. She combines a background in process engineering, automation, and project management to design and implement systems that streamline workflows, enhance collaboration, and deliver measurable business impact.

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Most recently, Harriet served as director of legal operations at CBRE, where she led cross-functional initiatives to modernize legal service delivery and operational infrastructure. She spearheaded the development of automation tools, intake systems, and digital dashboards leveraging platforms such as HighQ, Legal Tracker, DocuSign, PowerAutomate, and PowerBI.

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Under her leadership, the legal operations team improved turnaround times, strengthened data integrity, and generated significant cost savings through outside counsel optimization. Harriet also managed a high-performing team, guided third-party integrations, and oversaw global training and adoption of new legal technologies.

Before joining CBRE, Harriet held innovation and process leadership roles at several global law firms, where she led transformation initiatives to automate workflows, streamline onboarding, and centralize knowledge management. She developed scalable systems and standardized playbooks that enhanced efficiency and user experience across teams. Earlier in her career, she managed high-volume immigration matters and drove automation projects supporting thousands of filings each year.

A frequent industry speaker, Harriet has presented at ILTACON on topics including legal technology adoption, document automation, and no-code workflow design.

Harriet A. Joubert-Vaklyes*

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