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Full Service Law Firm | Michael Best & Friedrich LLP

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National law firm Michael Best &amp; Friedrich LLP is seeking a proactive, highly organized, and tech-forward administrative support professional to join our Wilmington, North Carolina office. This is an exciting and highly visible role supporting the North Carolina Managing Partner and firm’s National Strategic Growth Partner, whose practice focuses on General Corporate, Mergers &amp; Acquisitions (M&amp;A), Corporate Governance, Litigation (General), and related areas. The Legal Assistant will provide largely onsite (in-office) administrative and legal support to the Partner and his team, combining traditional executive-level coordination with substantive legal practice support including filings, matter intake, client communications, billing oversight, and document management. The ideal candidate brings strong communication skills, robust computer and technical skills, AI proficiency, law practice experience, a strong attention to detail, and an organized, proactive, and problem-solving mindset to a dynamic, client-facing role.

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Manage an active calendar of appointments, schedule meetings, video calls and travel plans on behalf of attorneys, ensuring optimal performance of the schedule

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Through excellent verbal and written communication, keep attorneys well informed and up to date on upcoming commitments and responsibilities

Draft, review, and manage client-facing emails and professional communication, ensuring all external correspondence reflects a polished, professional tone 

Function as a client concierge responding to inquiries from clients, referral sources, and attorneys in a timely and professional manner, and assisting with client touchpoints and follow up

Take business development notes on client calls 

Process new client/matter documentation including initiation of conflict checks, input information into Firm's new business intake system and prepare engagement letters to clients

Leverage AI tools and emerging technologies to streamline administrative workflows, enhance productivity, and improve the quality and efficiency of work product 

Compose and prepare confidential correspondence

Draft, transcribe, type, edit, proofread, and finalize legal documents, correspondence, memos, charts, billings and reports

Maintain and organize both hard-copy and electronic files

Prepare and submit personal and client-related attorney expense reports and reimbursements into Firm’s expense management software

Enter time into time management software on behalf of timekeepers and assist with reviewing prebills

Communicate with clients as to billing issues and status of matters

Update and maintain reports and trackers using Excel and/or Smartsheet

Docket, track and create reports with litigation software, Court Alert

E-file in North Carolina Courts and NC Secretary of State 

Track and file continuing legal education credit for assigned legal staff

Provide assistance in civic, charitable, community, and professional activities 

Provide backup coverage for the front desk as needed

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Location

This position will be based in our Wilmington office.

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Minimum Requirements

Associate’s degree, bachelor’s degree, or relevant legal/administrative training preferred

5+ years of experience working in a legal environment, preferably in the corporate transactional and litigation practice areas

Preference given to those with experience with electronic filings or working knowledge of litigation process

Ability and willingness to work in the office four to five days per week

Exceptional communication skills via phone, email, and in-person, with the ability to represent attorneys and the firm effectively

Ability to prioritize competing deadlines

Professional demeanor and willingness to work proactively as part of a team across various practice groups

Strong organizational and process skills, focused attention on detail, and ability to spot inaccuracies and inconsistencies in documents

Technology Requirements

Demonstrated proficiency with AI-powered tools and platforms (e.g., Microsoft Copilot). Comfort adopting and integrating new AI technologies into daily workflows is essential and non-negotiable for this role.

Proven technological savvy and willingness to learn new applications and software.

Advanced proficiency in Microsoft Office applications including Word, Outlook, PowerPoint and Excel.

Experience in the following software a plus:

Interpersonal Skills

Ability to learn and embrace new skills and best practices - including AI and emerging technologies - as the position and Firm evolves 

Ability to work quickly and accurately under pressure and varying deadlines 

Ability to work well independently as well as effectively within a team

Ability to multi-task, set priorities, manage time effectively and exhibit excellent judgment, proactivity, and follow-up

Team player mentality, with a desire to be a part of a collaborative, high-performing group 

Ability to develop relationships and foster teamwork at all levels of the Firm 

Willingness and ability to work proactively in our Team Environment, across various groups and/or locations

Excellent interpersonal skills and ability to work effectively with a diverse group of internal and external clients, attorneys, and staff

Excellent oral and written communication skills, with a strong ability to draft polished, professional correspondence for external audiences

Ability and confidence to identify and analyze issues, make decisions, and initiate actions/solutions

Agility to respond to unexpected challenges, including proactively developing innovative solutions to complex problems

Ability to maintain composure and demonstrate good judgment

Ability to manage confidential information and sensitive situations with tact and discretion   

Other

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We are committed to fostering an environment where every team member can thrive both personally and professionally. It's why we invest in and provide the following resources and guidance to help you grow your career with confidence.
<ul>
<li>Challenging and Dynamic Role</li>
<li>Career Development Planning</li>
<li>Professional Growth Opportunities</li>
<li>Performance Management and Coaching</li>
<li>Specialized Training Programs</li>
</ul>

Learning &amp; Growth

Our comprehensive benefits support the well-being of our people by prioritizing physical and mental health. From core health coverage to proactive wellness programs, we provide the tools you need to care for yourself at every stage of life.
<ul type="disc">
<li>Medical</li>
<li>Dental</li>
<li>Vision Care</li>
<li>Health Savings Accounts</li>
<li>Flexible Spending Accounts</li>
<li>Wellness Program</li>
<li>Employee and Family Assistance Program</li>
</ul>

Health &amp; Wellness

Our approach combines competitive pay with exceptional benefits and meaningful rewards that reflect the value each team member brings to our firm. We ensure everyone has the support they need to be at their best.
<ul>
<li>Competitive Base Pay</li>
<li>Annual Merit Review/Incentive Pay</li>
<li>Outstanding Benefits</li>
<li>Generous PTO Plus 10 Paid Holidays</li>
</ul>

Total Compensation

We take a proactive approach to future planning by offering benefits designed to safeguard your financial and personal well-being.
<ul type="disc">
<li>401(k) with Company Contribution</li>
<li>Paid Medical Leave</li>
<li>Long Term Disability Plan</li>
<li>Life Insurance</li>
<li>Critical Illness Insurance</li>
<li>Paid Parental Leave</li>
</ul>

Planning for the Future

Our culture is built on trust, respect, and a shared commitment to excellence. As a growing firm with an exciting vision for the future, we offer a modern, flexible working environment that supports productivity, balance, and connection.
<ul type="disc">
<li>Respected Organization with Collaborative Culture</li>
<li>Growing Firm with an Exciting Future</li>
<li>Contemporary Work Environment</li>
<li>Positive and Respectful Work Climate</li>
<li>Performance Recognition</li>
</ul>

Culture &amp; Workplace

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To be considered for this position, please submit an application via our <a href="https://lawcruit.micronapps.com/sup/JobPostingDetails.aspx?lawfirm=MiUyNTVFSms=&amp;JobId=MiUzZGswbyUyNTYw&amp;at=JTNhJTQwJTNiQQ==">online portal</a>.

Recruitment Agencies: Michael Best is not accepting unsolicited agency resumes for this position. Please do not forward resumes to our careers email address or any Firm employees. Michael Best is not responsible for any fees related to unsolicited resumes.&nbsp;

Michael Best &amp; Friedrich LLP and Michael Best Strategies LLC (collectively known as "Michael Best") are steadfastly committed to providing equal employment opportunity and maintaining a workplace for employees and applicants for employment that is free from discrimination based upon age, race, religion, color, disability, marital status, sex (including pregnancy), national origin, ancestry, ethnicity, sexual orientation, gender identity or expression, genetic information, veteran or military status, or any other status protected by applicable federal, state, or local law.&nbsp;

If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, please contact our Recruiting team at (414) 271-6560 or careers@michaelbest.com to let us know the nature of your request and your contact information.&nbsp;

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Legal Assistant – Corporate/Litigation

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