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Joseph A. Bichanich

Director of Practice Support


Joe oversees delivery of practice support services across the firm, including direct oversight of the firm’s Litigation Support Team. He brings more than 15 years of experience in a variety of legal backgrounds, from consumer mediation to appellate litigation. Joe works with firm leadership to develop long-term strategies and improve efficiencies through automation, innovation, and process re-engineering.

Joe serves as a link between lawyers and the technology resources necessary to effectively service our clients. His legal career has focused on training lawyers and support staff to utilize technology for the improvement of work productivity.

He has served the firm in various roles, including Process Improvement Manager for Legal Services and as a technology trainer. Prior to joining Michael Best, Joe developed and conducted training programs for employees and dispute resolution professionals involving ADR, customer service, and IT systems. 


  • Served Project Manager and Chief System Architect in the implementation of the Intellectual Property Practice Group’s matter management system, Anaqua, and oversees the team responsible for administering the system
  • Helped reduce eDiscovery costs for clients by 50% after methodically narrowing field of 500+ eDiscovery vendors and conducting an in-depth Request for Information process to evaluate top candidates for services contract

Professional Activities

  • Six Sigma Yellow Belt Certified



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