How has the past year changed the way you make business decisions?
“Looking back at the last 12 months, many of our processes around decision making have accelerated greatly. Before COVID-19, we often relied on in-person meetings to discuss large business decisions, but with the rapidly changing circumstances, we no longer had the luxury of choosing our timing. Like many firms and companies, we quickly changed our logistics from being conducted in person to via video, allowing us to meet within hours instead of days or weeks later. With these enhanced processes, we have been able to meet the needs of our clients even more quickly than before the pandemic, and it has also increased our communications not only with our clients, but also with our employees.”
- Jose Olivieri, Michael Best & Friedrich LLP
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