By 2020, nearly 80 percent of all software will be provided as a service rather than as a copy with a license. Companies that are not already operating in the cloud, will be. In this webinar, attorneys Derek Stettner and Gregory Helding will discuss key points to consider when negotiating a Software as a Service (SaaS) contract, mainly from a customer’s perspective. Topics discussed will include ownership of customizations, data rights, information security and confidentiality, usage metrics, uptime and performance warranties, issue response and resolution times, and contract termination.
We will apply for CLE credit in WI, IL, TX, UT, and VA (if applicable).