Michael Best & Friedrich LLP is proud to announce it has been included in the BTI Client Service A-Team 2013 list. The BTI Client Service A-Team only includes law firms that clients delineate as best in the 17 activities proven to drive superior client service in an unprompted manner. Some of these criteria include client focus, commitment to help, legal skills and providing value for the dollar.
BTI’s research is based solely on objective, unbiased client feedback from more than 300 in-depth interviews with corporate counsel. No law firm can buy, self-recommend, self-nominate or influence the outcome.
BTI is the leading provider of high-impact, direct, no-nonsense strategic market research for professional services firms. Founded in 1989, BTI performs research in 42 countries on five continents. BTI clients range from small partnerships to Fortune 10 organizations.